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corporate help guide

Employer Help Guide

We know how important accessible child care really is to local businesses and employers. To recruit and retain staff, family-friendly employer policies and benefits have become essential – to both your employees and your company’s bottom line. The resources below can help you and your employees focus on their jobs – without the distraction of child care issues.

  • Effects on employers and the economy
  • Benefits to employers who support child care
  • Understand your organization and staff
  • Foster a family-friendly culture
  • Incorporate family-friendly benefits
  • Make an impact in your community and beyond
By the numbers

Effects on employers and the economy

Every year, Indiana’s economy loses $4.22 billion due to lack of high-quality child care options for Hoosier families. Employees miss work and have to quit their jobs; or, employers let them go as a result of child care issues. Some stark reminders of the effects that lack of access to affordable child care can have on employers and the people who work for them include:

  • ​Every year, Indiana employers lose 3.05 billion due to lack of child care options for Hoosier families. That equates to approximately $1,970 lost per working parent.

  • 68% of working parents say they have had to leave work early because of insufficient child care; 63% reported being late. 57% of Hoosier parents missed work at least once in the last three months due to child care issues. On average, those parents miss 14 days per year.

  • 53% of Hoosier parents reported feeling disrupted due to child care issues, and 55% confessed to being distracted at least once in the past three months.

  • ​38% of parents reported having to turn down a new job offer due to child care problems.

By the numbers

Benefits to employers who support child care

You may have seen first-hand how lack of access to quality child care has a direct impact on your employees, and, therefore, your business. Did you know that business investments in child care can improve your organization’s outcomes, in addition to improving the lives of your employees?

Child care benefits pay for themselves

In a recent study of five companies who provide child care benefits, including UPS and Etsy, return on investment ranged from 90% to 425%.

Lower absenteeism and turnover

Top companies that offer child care benefits report an average of almost 10 absences avoided each year. UPS’ child care pilot program reported employee turnover dropped significantly, from 31% to 4%.

Productivity and diversity

82% of employers cite family care benefits positively impact employee productivity and support a diverse workforce.

Attractiveness to job seekers

81% of employers in a recent care.com study say child care benefits have a positive impact on talent recruitment.

Featured Resource

Understand your organization and staff

Is your organization family-friendly? Our checklist will help you do a short assessment of where your organization currently stands in offering benefits, implementing policies, and advocating for families.
Read More
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Nursing rooms and break time

Employers must provide reasonable break time and a private, non-bathroom space for employees to express breast milk for one year after a child’s birth, as required under the federal PUMP Act. A dedicated lactation or nursing room supports this requirement by offering a clean, private, and functional space for pumping. Allowing new parents short breaks throughout the workday helps support their physical and mental well-being and promotes healthy outcomes for both the employee and their baby. Providing a designated lactation space and reasonable pumping breaks is considered a best practice and helps ensure alignment with current Department of Labor expectations. It’s always a good idea to confirm your organization’s approach with HR or legal counsel to ensure full compliance.
PUMP Act
Make an Impact on

Your Workplace Culture

When staff feel employers care about them as people, employee engagement improves. By championing a family-friendly culture, you show you care about the whole person: both as a parent and an employee.

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Family-friendly policies

Supportive scheduling policies

Flex time, flexible scheduling, or working from home can allow parents to reduce child care costs or manage unexpected breaks in care due to illness or other factors.
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Family-friendly policies

Quality time with baby

Parental leave, “bring your baby to work” programs, and phased return-to-work create precious time for bonding - and more engaged employees.
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Family-friendly supports

Employee Resource Groups

By supporting Employee Resource Groups (ERGs) you help working parents connect with one another, share resources, and create a space for communication with management about possible solutions for the organization.
Learn More
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Family-friendly facilities

Nursing rooms and time

Dedicated nursing rooms, sometimes known as new mothers' rooms, allow nursing parents a clean, private place to pump breast milk. By allowing new parents short breaks throughout the day, it ensures both their physical and mental health, as well as health of their baby.
PUMP Act
Featured Resource

Employer focus on child care

Small and large employers rely on working parents to keep their businesses running. To recruit and retain staff, family-friendly employer policies and benefits have become essential – to both employees and a company’s bottom line.
Read More
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How Small Organizations can Make a Big Difference

Learn how Child Care Answers, a small non-profit organization, was able to create an inviting organizational culture through benefits and policies that support staff at all stages of their career and family life.

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Incorporate family-friendly benefits

Workplace benefits can improve work-life balance for parents, helping them support their families and, in turn, be better employees. Consider implementing these family-friendly benefits.

Tuition support

Through scholarships or direct reimbursement, employers can alleviate some of the cost of care for their staff. Similar to college tuition scholarships offered by many employers, this option allows employers the opportunity to share the cost of care with employees (often using a sliding scale model). Employers set the parameters for how and where employees can use tuition benefits (e.g., child care tuition discounts offered for families enrolling in licensed, high-quality care programs) while still providing families with a broad range of program choices.

Learn More*

*While this resource from the Office of Early Childhood and Out-of-School Learning includes rich and helpful information, please note that its references on pages 13 and 26 to the Indiana Child Care Resource and Referral Network are no longer relevant, due to recent changes in support.

Dependent Care Assistance Plans (DCAPs)

DCAPs are flexible spending accounts, like accounts used for health care costs. The contribution limits for these accounts will increase in 2026 up to $7,500 annually ($3,750 each for married couples filing separately). Employers and employees can contribute to these accounts, setting aside pre-tax household income for child care and adult daycare expenses. Child care expenses must be necessary to enable one or both parents or guardians to work, look for employment, or go to school. Employers interested in adding a DCAP benefit can do so by establishing a written plan document (an IRS requirement) and distributing a benefits summary plan description to every employee.

Learn More

Back-up child care

Even with the best child care plans, parents will encounter challenges when trying to balance home and work demands. Backup child care fills the gaps when the predetermined child care plan falls through like the child is sick, has a snow day or school holiday, or their normal caregiver cancels.

The way backup child care works will depend on the employer’s program.

  • Some employers provide backup child care services for employees through partnerships with local child care and out-of-school time partners. Employees can receive a certain number of days (or credits) for use in approved partner programs in the case of emergency or short-term coverage needs.
  • With some backup care programs, parents can reserve a certain number of backup care uses before a fee is incurred.
  • With other programs, they will have to pay a low copay, which will likely be more affordable than hiring another caregiver or missing work.
  • Typically, the employee will have a phone number to call or a website app to visit to request care.
  • In addition to booking the care, there will be paperwork to complete prior to dropping off the child.

Learn More*

*While this resource from the Office of Early Childhood and Out-of-School Learning includes rich and helpful information, please note that its references on pages 13 and 26 to the Indiana Child Care Resource and Referral Network are no longer relevant, due to recent changes in support.

Partnership with local child care programs

Employers can partner with local programs in a number of ways to ensure that staff have quick and affordable access to that program. These benefits can help alleviate the hassle of researching early child care programs, applying, and possibly being stuck on a waitlist. Employees are more likely to be recruited and stay at a company that streamlines this process for them and provides a spot in a safe, reliable child care program. Some examples of ways to partner include:

  • Reserving seats: Employers can partner with local early child care providers and reserve a certain number of seats for the children of their employees. The company pays enrollment costs for vacant seats to ensure their availability when needed. This benefit is common at companies facing high turnover in specific roles.
  • Priority waitlists: Employers can partner with a child care provider to secure dedicated space on their waitlist for their employees’ children. The employer provides the child care provider with potential clients (employees and their children) and a set price (usually per month) in exchange for a set number of priority spots on the waitlist (meaning if there is availability in the early care program these would be amongst the first to be considered). The child care provider provides those priority waitlist spots (instead of making them open to the community or reserved for a different business) in exchange for the agreed upon price.

Onsite and near-site child care

On-site or near-site child care programs enable employers to address child care challenges for employees by providing access to affordable, accessible, quality care within or near the workplace that supports the needs of working families, enhances productivity, and boosts retention rates. Employers or non-profit partners may choose to offer on-site or near-site child care programs for individuals or groups of employers designed to cater to the specific needs and schedules of the employees. The convenience of on-site or near-site minimizes the disruptions and eases parents’ concerns, enabling them to stay focused on their work and business performance. Additionally, this type of employer-sponsored child care program promotes a family-friendly employer brand that helps attract and retain the kind of talent businesses need to remain competitive.

 

boy in business suit sitting next to man in business suit, both on their own ipad

Employer Roadmap

The U.S. Chamber Foundation offers a number of child care solutions for working parents that employers can use to get started.
U.S. Chamber Roadmap
Make an impact

Your Community and Beyond

Here are some ways you can get involved as an employer to support your employees, raise awareness of the importance of early childhood education, and make an impact in your larger community.

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Community infrastructure

Employers can support child care infrastructure costs through engagement and investment in community child care agendas, expanding shared services that increase provider sustainability, and investing in child care workforce programs/services.
Learn More
early childhood education

Trishare benefits

Cost of an employee’s child care is shared equally among the employer, the employee, and the local community with coordination provided regionally by a TriShare facilitator hub, generally a non-profit intermediary organization.
Learn More
child uplifted with loving hands

Philanthropy and volunteering

As a organization, consider donating to an early care and education case like Child Care Answers or mobilizing staff volunteers for early childhood organizations. Consider donating your time and expertise as part of a board of directors, like CCA's board.
Support CCA
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Share your opinion

Write an op-ed or blog post in support of early childhood education as a way to boost economic growth and encourage other employers. Share your experiences with policymakers. Use research and data to build your case.
Read More
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Model and share

In an industry group or in your community, share your workplace’s family-friendly practices and offer to mentor other employers looking to implement their own policies. Share your family-friendly practices as an employer on your website and in your marketing when appropriate.
Read More

Stay Connected

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Care.com, 2025 Future of Benefits Report: Combatting the Employee Burnout Crisis. Care.com, 2025. https://www.care.com/business/reports/2025-future-of-benefits-report/

Kos, Emily, Kelsey Clark, Nicole De Santis, and Tyler Joseph. “Childcare Benefits More than Pay for Themselves at US Companies.” BCG Global, March 26, 2024. https://www.bcg.com/publications/2024/childcare-benefits-pay-for-themselves-at-us-companies.

UPS. “2023 GRI Report.” UPS, March 15, 2024. https://about.ups.com/content/dam/upsstories/images/social-impact/reporting/2023-reporting/2023-GRI.pdf

First Five Years Fund (FFYF). “Dependent Care Assistance Program (DCAP).” FFYF. Accessed December 6, 2025. https://www.ffyf.org/policy-priorities/dcap/

Care.com. “2024 Future of Benefits Report.” Care.com, 2024. https://318630.fs1.hubspotusercontent-na1.net/hubfs/318630/Content/eBooks%20and%20Whitepapers/CFB%20-%20eBooks%20and%20Reports/Future%20of%20Benefits%202024/2024%20Future%20of%20Benefits%20Report_FINAL_1MBv2.pdf

 

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Phone: 317.636.5727
2955 N. Meridian St., Suite 101B
Indianapolis, IN 46208

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