How to report incidents

General incident complaints

Families with concerns or complaints have the right to share them – and they can do so readily.

CCDF policies require each state to have a hotline for families to share complaints about programs. The complaint hotline phone number is 1-800-299-1627. Families can find that number on a variety of websites, including Child Care Finder, Brighter Futures Indiana, and on all local child care resource and referrals websites.

1-800-299-1627

Child Care Development Fund complaints

The Child Care Development Fund (CCDF) is the state’s child care voucher/financial assistance program. If you have complaints or issues, call Maximus at:

833-946-8253